refund and returns policy

Fresh Face Skin has been developed on honesty, passion and years of experience within the skin and beauty industry and we are confident you’ll love your new products!

Research has proven that it can take up to 14 days for the skin to show first signs of change and improvement, so please maintain regular, consistent use of your new products, to begin to notice the changes and improvements to your skin.

If you have any questions in relation to your order or products please email us at stating your order number within the email subject line and any questions you may have, we are always happy to help.

We do not refund or return on change of mind purchases.

We do not cover postage fees, for product/s, if a return is approved on our end.

We are always looking for ways to improve our range to best suit all individual skin needs, so please provide us with some feedback via our email so we can continue to develop our range to benefit all skin types.